Clinical Trial Job at Sanofi | Apply Now for the Support Manager Role
Sanofi is hiring a Clinical Trial Support Manager (CTSM) Team Lead for its Hyderabad office. This Clinical Trial Job is designed for professionals with 2+ years of experience in clinical operations and a strong background in GCP & ICH guidelines. The Team Lead in this Sanofi Job will oversee a team of CTSMs, managing everything from onboarding and performance reviews to resource planning for global clinical studies in oncology, neurology, and vaccines.
- Job Role: Clinical Trial Support Manager Team Lead
- Location: Hyderabad, India
About The Company
Sanofi is a global biopharmaceutical leader where deep immunoscience meets AI-powered discovery. The company focuses on turning breakthrough ideas into real-world impact across oncology, rare diseases, neurology, and vaccines. At Sanofi, the culture is built on “Pursuing Progress” and “Discovering Extraordinary,” offering an inclusive environment where employees are empowered to challenge convention and build smarter health solutions for communities worldwide.
Job description
The CTSM Team Leader will oversee and support a team of Clinical Trial Support Managers (CTSM) assigned to studies, to ensure that the assigned deliverables are met. The CTSM Team Leader will be responsible for the direct line management of, and for ensuring the training, coaching, motivation, and development of the CTSMs to maximize their expertise, knowledge, capabilities, performance, and overall utility while supporting the clinical studies.
Responsibilities
Accountable for ensuring the qualification, expertise, onboarding, support, and training for the team. They will drive the success of the CTSMs in their project roles.
- Provide individualized coaching, mentoring, and performance management.
- Create and manage individual performance and development plans, conduct regular performance reviews and goal-setting sessions with each CTSM.
- Promote a positive team culture by encouraging open communication, teamwork, and recognition of team member achievements.
- Provide guidance and support for escalations from the CTSMs and provide them with guidance to problem-solve.
- Foster peer-to-peer collaboration.
Training and Development
- Organize and facilitate training sessions for their team of CTSMs.
- Build documentation to support onboarding, training, and team processes.
- Lead recruiting and hiring for any new team members.
High-level understanding of the projects and priorities within their assigned CTMS team. Provide oversight of these studies to ensure adequate resource planning and support for the CTSM team to ensure the timelines and milestones of the studies are achieved.
- Ensure synergy and consistency of processes and tasks among the CTSMs.
- Support ongoing process improvement activities and ensure processes are shared with all CTSMs.
- Implement best practices and share lessons learned among the CTSMs.
- Maintain close collaboration with other CTSM team leaders as well as the Clinical Trial Support Leads and Clinical Trial Support Head.
- Organize, participate, and lead meetings with their direct report CTSMs, but also with CTSL and CTSH.
Requirements
- Bachelor’s degree (advanced degree preferred, degree in a scientific discipline preferred) and at least 2 years of experience in clinical operations and managing clinical studies.
- Basic knowledge of clinical development, GCP & ICH guidelines, regulations by major regulatory bodies such as the FDA (Food and Drug Administration) and EMA (European Medicines Agency), and SOPs/ QDs is required for the Sanofi Job.
- Demonstrated ability to work efficiently with the clinical study leader within the same project, ability to collaborate with cross-functional team members and external partners using collaborative negotiation skills.
- Ability to anticipate potential issues, proactively identify ways to resolve/mitigate, and timely escalate with appropriate action plans.
- Readily adapt to new environments, technologies, and processes (e.g., new digital tools).
- Good organizational skills: ability to multitask, skill in establishing priorities, and meeting deadlines.
- Ability to work autonomously.
- Strong written and verbal communication skills. English language skill: ability to exchange fluently (incl. negotiation), lead international meetings, write meeting minutes/ emails/ study documents, internal & external communications.
