Teva Quality Specialist III Job at Bangalore
Teva Pharmaceuticals is seeking a Quality Specialist III for its Bangalore site to support complaint processing, quality assurance activities, and continuous improvement initiatives. This Pharmacy Job role is ideal for pharmacy graduates with strong communication skills and experience in product complaints and QMS processes. Interested candidates in b pharma jobs and want to build their career with teva careers can apply.
Job Details for Pharmacy Job Role:
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Job Title: Quality Specialist III
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Location: Bangalore, India (560064)
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Company: Teva Pharmaceuticals
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Job ID: 65062
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Shift: Night Shift (6:00 PM – 3:00 AM IST)
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Work Model: Hybrid (3 days office, 2 days WFH)
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Department: Commercial Quality / QAS
About the Company
Teva Pharmaceuticals is a global leader in generic medicines, improving access to affordable healthcare for millions worldwide. Operating in nearly 60 countries and serving 200M+ patients daily, Teva is committed to care, collaboration, and making work fulfilling for its employees.
Educational Requirements for Pharmacy Job Role:
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Bachelor’s or Master’s in Pharmacy (B.Pharm / M.Pharm)
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M.Sc candidates may be considered based on criteria
Key Responsibilities for Pharmacy Job Role:
Complaint Processing
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Receive, log, trend, and coordinate sample returns for product quality complaints.
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Handle complaints via phone, email, and online submissions.
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Lead by example using experience from live complaint calls.
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Manage high-profile complaints and ensure proper justification and documentation.
Intake Team Support for Pharmacy Job Role:
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Serve as SME for Intake Team processes.
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Guide QAS employees to ensure compliance with SOPs and work instructions.
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Collaborate with Daily Review and Closing Teams for complaint record alignment.
Continuous Improvement & QAS Support
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Participate in operational excellence initiatives.
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Support audits and inspections of the QAS group.
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Provide data on product complaints, volumes, deviations, etc.
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Identify automation and defect-proofing opportunities and prepare business cases.
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Handle inbound and outbound customer calls.
Skills Required for Pharmacy Job Role:
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1–4 years of experience in complaint handling
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Strong English communication (written & verbal)
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Understanding of CGMP, US CFR, DI, TrackWise (preferred, not mandatory)
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Knowledge of deviations, investigations, RCA, CAPA
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Ability to work permanent night shifts
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Ability to handle customer calls during US business hours
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Experience with regulated markets preferred
How to Apply for Pharmacy Job Role:
Candidates interested in b pharma jobs and want to explore more in teva careers should apply via the Teva Pharmaceuticals official careers page.
