Alcon Associate I, Patient Safety and Experience Job in Bangalore, India
Alcon is hiring an Associate I, Patient Safety and Experience in Bangalore, India. This full-time Alcon patient safety job has an application end date of 04 November 2026.
Alcon Patient Safety Job Details
Company: Alcon
Position: Associate I, Patient Safety and Experience
Job Requisition ID: R-2026-49892
Location: Bangalore, India
Remote Type: Not applicable
Time Type: Full time
Posted On: Posted Today
End Date: 04 November 2026
Job Description
The role provides day-to-day case monitoring, assessment and reporting of quality and adverse event complaint records involving Alcon manufactured products and responds to complaint activities required to comply with local and international regulations, guidelines, and applicable directives. This Alcon patient safety job may be required to work in shifts.
Alcon Patient Safety Job Responsibilities
- Process case files according to Standard Operating Procedures (SOP).
- Work with affiliate offices to ensure required dataset has been received/requested.
- Re-assess the data, ensure accurate product selection and assign required event code(s) in the system.
- Complete initial and follow-up reporting assessments as information is received (initial report, follow-up questionnaires, phone calls, investigation findings).
- Respond to Manufacturing Quality Assurance (QA) requests and Health Authority inquiries
- Launch required quality investigation records.
- Schedule expedited and periodic regulatory reports based on local and international reporting regulations.
- Perform and receive quality feedback on case management and coding.
- Adherence to all corporate compliance guidelines & corporate programs.
- Maintains a working knowledge of the following:
- Alcon Products for assigned therapeutic areas and corresponding documentation (Product Information, Directions for Use, Manuals, Promotional materials)
- Eye anatomy
- Common diseases
- Ophthalmic evaluation procedures
- Eye terminology and abbreviations
- Safety database(s) and reporting tools
- Process and review Surgical – Intra Ocular Lens (IOL) complaint records in accordance with Alcon Standard Operating Procedures (SOPs)
- Provide support in reconciliation activities and audit as required.
- Evaluate and escalate potential safety issues to management.
Additional Information
ATTENTION: Current Alcon Employee/Contingent Worker
If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.
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Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital status, disability, or any other reason.
CLICK HERE FOR THE ORIGINAL NOTIFICATION / APPLY ONLINE
Apply for this Alcon patient safety job before 04 November 2026 using the link above.