Associate – Quality Complaints at Amgen in Hyderabad | Pharmacy Graduates Eligible
An Amgen Quality Complaints Job is open for aspiring professionals in the pharmaceutical sector. Amgen is seeking an Associate for Quality Complaints in Hyderabad, India, offering an opportunity to contribute to patient care and quality assurance. Applications are open until 23 September 2026.
About the Company
Amgen is a global biotechnology company dedicated to discovering, developing, manufacturing, and delivering innovative human therapeutics. Founded in 1980, Amgen focuses on four therapeutic areas: Oncology, Inflammation, General Medicine, and Rare Disease. With a commitment to serving patients living with serious illnesses, Amgen reaches millions of patients each year through its advanced biopharmaceutical solutions.
- Job ID: R-251878
- Location: India – Hyderabad
- Work Location Type: On Site
- Date Posted: 23 September 2026
- Category: Quality
Quality Complaints Job Description
In this Amgen Quality Complaints Job, the Associate will own and implement the end-to-end global complaint process and management system, ensuring compliance with quality operating standards and procedures. The position involves conducting complaint investigations related to customer feedback and determining the necessity for higher-level investigations.
Quality Complaints Responsibilities
- Evaluates and ensures triaged product complaint records stay in sync with applicable procedures.
- Evaluates and manages customer feedback records to closure.
- Completes assigned assessments per applicable procedures.
- Ensures quality of complaint records.
- Drives the complaint process per SOP requirements.
- Supports management of assigned projects or project tasks to achieve agreed results.
Eligibility Criteria
We are all different, yet we all use our unique contributions to serve patients.
Basic Qualifications:
- Bachelor’s degree and 2 to 4 years of experience in Pharma/Life Sciences/Biotechnology.
OR
- Master’s degree and 1 to 3 years of experience in Pharma/Life Sciences/Biotechnology.
Required Skills
- Quality and/or manufacturing experience in the biotech, medical device, or pharmaceutical industry.
- Ability to manage workload to timelines.
- Understanding of quality and industry requirements/expectations of a QMS.
- Practical experience with MS Office Applications.
- Verbal and written communication skills.
- Attention to detail.
How to Apply
Interested candidates can apply through the following link: Apply Now.
Additional Information
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed, and highly accomplished people who respect each other and live the Amgen values. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
Amgen offers competitive and comprehensive Total Rewards Plans aligned with local industry standards. Candidates interested in this quality complaints role are encouraged to apply before the deadline of 23 September 2026 to seize this opportunity to make a significant impact in the field of biotechnology.
