Jobs In Cigna: Hiring a Claims Representative in Bengaluru – Apply Now
Are you wishing to kickstart your career in the Healthcare sector in Bengaluru and looking for Jobs In Cigna? Here you go. Cigna Healthcare is hiring a Claims Representative in Bengaluru, offering an incredible opportunity to start or grow your career in international insurance claims processing. At Cigna, we believe in Responsible Growth and strive to create a diverse, inclusive, and empowering work environment. This role involves processing healthcare claims, supporting customers, and ensuring high-quality service standards—all while being part of a global leader in healthcare solutions.
Job Details:
- Job Title: Claims Representative
- Location: Bengaluru (Bangalore), Karnataka, India
- Work Timings: 7:30 AM – 4:30 PM IST
About the Company:
Cigna Healthcare, a division of The Cigna Group, is a global health services organization dedicated to improving the health, well-being, and peace of mind of those we serve. With a strong commitment to Responsible Growth, Cigna focuses on empowering customers through innovative healthcare solutions, financial protection, and personalized support. At Cigna, we believe that our people are our strength. We foster a diverse, inclusive, and collaborative work culture that values innovation and teamwork. Employees enjoy opportunities to learn, grow, and make a meaningful impact while contributing to global health improvement. As a trusted name in the healthcare industry, Cigna Healthcare continues to lead with integrity, compassion, and excellence—connecting millions of individuals to better care, better coverage, and better health every day.
Education:
Graduate in Medical, Paramedical, Pharmacy, or Nursing.
Experience:
Minimum 1 year of experience in healthcare services or processing of healthcare insurance claims.
Key Responsibilities as a Claims Representative:
- Adjudicate international pharmacy claims in line with policy terms and conditions.
- Monitor and report high-cost claims to relevant stakeholders.
- Ensure claims are processed within the required turnaround times.
- Respond to inquiries about plan design, eligibility, and claim status efficiently.
- Interface effectively with internal and external customers to resolve issues.
- Identify process improvements and recommend solutions.
- Support team members to achieve collective goals.
- Perform additional ad hoc tasks as needed to support business requirements.
- Maintain adherence to policies, practices, and training standards.
Requirements:
- Working knowledge of the insurance industry and relevant regulations.
- Excellent English communication skills, both verbal and written.
- Proficiency in MS Office and computer applications.
- Strong critical thinking, attention to detail, and decision-making skills.
- Proven customer focus and problem-solving abilities.
- Ability to organize, prioritize, and manage workflow efficiently.
- Experience in medical administration, claims, or contact center environments is an advantage.
Foundational Skills:
Expertise in international insurance claims processing.
