Labcorp Investigator Support Assistant Recruitment in Bengaluru

Looking for Labcorp Investigator Support Assistant Jobs in Bengaluru? This Labcorp investigator support assistant role is open to Life Sciences graduates in Bangalore. Labcorp is hiring Life Sciences graduates for a full-time Investigator Support Assistant position in Bangalore. Candidates with a Bachelor’s degree in Life Sciences and at least one year of experience in clinical research support, laboratory services, or healthcare operations can apply. This opportunity involves investigator site coordination, specimen tracking, clinical research operations, and global investigator support. Interested candidates should apply before October 28, 2026.

Job Details

  • Company: Labcorp (Drug Development)
  • Designation: Investigator Support Assistant
  • Location: Bengaluru

About the Company – Labcorp

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.

Key Responsibilities

  • Provide timely execution of delegated tasks and ongoing operational support to the Global Investigator Support (GIS) department.
  • Maintain patient safety as the top priority in all day-to-day activities and promptly escalate any patient safety concerns.
  • Manage, organize, and ensure timely communication with investigator sites or representatives via email or other approved communication channels, per assigned workflows.
  • Support GIS and GIS Coordinators with administrative activities requested by investigator sites or their representatives.
  • Prepare and deliver airway bills and shipping documentation as requested.
  • Follow up on samples delivered in error and coordinate with appropriate departments until resolution.
  • Communicate Specimen Pending Arrival Reports to investigator sites and request shipment as required.
  • Assist investigator sites with Investigator Portal or Sponsor Portal access, login issues, and related inquiries.
  • Compile and distribute communications to investigator sites regarding new or updated policies and procedures.
  • Support query resolution responsibilities assigned by the Global Investigator Services team.
  • Search, update, and maintain accurate investigator site data within internal systems for follow-up activities.
  • Escalate information received from investigator sites to assigned global coordinators as required.
  • Resolve simple to moderate system-generated or globally assigned hold issues.
  • Investigate and respond to project-related inquiries via email or other approved communication channels.
  • Ensure compliance with departmental procedures, company standards, and regulatory requirements.
  • Document service failures and collaborate with global teams to resolve issues; escalate unresolved matters to management as appropriate.
  • Maintain training records, update training folders, and review SOPs and controlled documents in a timely manner.
  • Track, analyze, and report workflow metrics per management-defined timelines.
  • Participate in continuous learning initiatives and complete onboarding, mandatory corporate, departmental, and compliance trainings.
  • Attend mandatory meetings and participate in ongoing training related to process or system updates.
  • Perform additional duties as assigned.

Essential Skills

  • Strong written and verbal communication skills
  • Ability to manage multiple tasks and meet deadlines
  • Close attention to detail and strong documentation skills
  • Customer-focused approach with a strong emphasis on patient safety
  • Ability to follow defined workflows and standard operating procedures
  • Proficiency in basic computer applications and internal systems
  • Strong problem-solving and escalation judgment

Good to Have Skills

  • Experience supporting clinical research, investigator sites, or laboratory operations
  • Familiarity with shipment coordination, airway bills, and specimen tracking
  • Experience working with portals such as Investigator or Sponsor Portals
  • Exposure to quality, compliance, or service management processes
  • Prior experience in a global or cross-functional support environment

Minimum Qualifications

  • Bachelor’s Degree in Life Sciences.
  • 1 or more years of experience in clinical research support, laboratory services, or healthcare operations.

Preferred Qualifications

  • Master’s Degree in Science .
  • 1 or more years of experience working with global stakeholders and investigator sites.

Additional Job Standards

  • Adherence to company policies, departmental guidelines, and regulatory requirements
  • Commitment to patient safety and quality standards at all times
  • Willingness to engage in continuous learning and process improvement
  • Ability to work effectively within a global team structure
  • Flexibility to support evolving business needs and operational priorities
  • Basic understanding of clinical research and/or operational support functions
  • Ability to communicate effectively in English
  • Willingness to work in a regulated environment with strict compliance standards.
  • Familiarity with SOPs, quality documentation, and compliance-driven environments

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