Alcon is Hiring an Associate I, Patient Safety & Experience in Bangalore
A rare chance to join Alcon as an Associate I in Patient Safety & Experience (non-MD) in Bangalore, Karnataka. This full-time position calls for candidates with over a year of experience in pharmacovigilance or case processing. Interested applicants with qualifications in B.Pharm, M.Pharm, Pharm.D, BDS, BAMS, BHMS, Optometry, or Biomedical Engineering are encouraged to apply before the deadline.
About the Company
Alcon is a global leader in eye care and vision health, dedicated to providing innovative products and services to enhance the quality of life for patients. The organization specializes in surgical and vision care, operating in a highly regulated environment to ensure the safety and efficacy of its offerings. Alcon’s commitment to excellence and patient safety is reflected in its robust pharmacovigilance operations.
Job Details:
- Position: Associate I, Patient Safety & Experience (Non-MD)
- Company: Alcon
- Location: Bangalore, Karnataka, India
- Employment Type: Full-Time
- Department: Patient Safety & Experience
- Experience Required: 1+ year in pharmacovigilance / case processing
- Qualifications: B.Pharm, M.Pharm, Pharm.D, BDS, BAMS, BHMS, Optometry, or Biomedical Engineering
Application Link: Apply Here
Job Description
The Associate I will be responsible for processing adverse event and complaint case files according to Standard Operating Procedures (SOP). This includes coordinating with affiliate offices to ensure complete safety datasets, reviewing case information for accurate product selection, and managing safety information received through various channels. The role also involves responding to Manufacturing Quality Assurance (QA) requests, handling Health Authority inquiries, and maintaining compliance with corporate policies and global pharmacovigilance standards.
Key Responsibilities
- Process adverse event and complaint case files according to SOPs.
- Coordinate with affiliate offices to obtain complete safety datasets.
- Review and reassess case information for accurate product selection.
- Assign appropriate event coding and classifications in safety databases.
- Perform initial and follow-up safety assessments.
- Manage safety information received through questionnaires, phone calls, and investigations.
- Respond to Manufacturing Quality Assurance (QA) requests.
- Handle Health Authority inquiries and reporting requirements.
Eligibility Criteria
Successful candidates should possess knowledge of pharmacovigilance and adverse event reporting processes, drug safety databases, medical terminology, eye anatomy, and ophthalmology-related terminology.
Required Skills
- Knowledge of pharmacovigilance and adverse event reporting processes.
- Familiarity with drug safety databases and reporting tools.
- Understanding of medical terminology and healthcare documentation.
- Knowledge of eye anatomy and common eye diseases.
- Proficiency in regulatory reporting requirements.
- Experience in case processing and safety assessment methodologies.
Why Join Alcon?
Alcon is recognized globally for its innovation in eye care and vision health. Employees benefit from opportunities to work in global pharmacovigilance operations, exposure to international safety reporting standards, and professional development. The organization fosters an inclusive and diverse workplace culture, providing training on advanced safety databases and collaboration with global healthcare and regulatory teams.
Alcon offers a compelling opportunity for qualified candidates to contribute to patient safety and experience in the field of pharmacovigilance. Interested individuals are encouraged to apply before the deadline to seize this opportunity.
